Reviewed byRinat Zhumabekov, MDAddiction psychiatrist, experience 21 years · updated 8 Nov 2026
Key facts
- ICD-10 code
- F17.2
- Who provides care
- an addiction doctor (narcologist) and a psychotherapist; a relevant specialist if there are co-existing conditions
- Where
- online by video call from anywhere in Kyzylorda, or outpatient appointments at the clinic
- Duration
- the active quitting stage lasts 8–12 weeks, with support for up to 6 months
- Anonymity
- anonymous consultations, no registry entry, and medical confidentiality
- When it is urgent
- chest pain, shortness of breath, or sudden weakness in an arm or leg — call 103 or 112
- Outcome
- completely quitting nicotine in any form and preventing a return to smoking
What you should know
Definition. Tobacco (nicotine) dependence syndrome is coded in ICD-10 as F17.2. It is diagnosed when there is a strong urge to smoke, difficulty controlling use, withdrawal symptoms when trying to quit, increasing consumption, and continued smoking despite harm to health. Electronic cigarettes and vapes contain nicotine, often in high concentrations in the form of nicotine salts, so they cause the same dependence as regular cigarettes.
Nicotine is one of the psychoactive substances to which dependence forms most quickly. Withdrawal shows up as irritability, anxiety, difficulty concentrating, increased appetite, and sleep problems; it peaks in the first week, and the main symptoms pass within 2–4 weeks. Quitting smoking and vaping in Kyzylorda with a Narcology 24 doctor includes an assessment of dependence, selection of supportive therapy, and regular follow-up sessions. Most sessions can be held online.
Signs of Nicotine Dependence
- the first cigarette or puff on a vape comes within half an hour of waking up
- it is hard to go without nicotine in places where smoking is not allowed
- when trying to quit, irritability, anxiety, and difficulty concentrating appear
- the vape is used almost nonstop, and e-liquid or cartridges run out quickly
- the person switches from cigarettes to a vape but does not reduce their overall nicotine intake
- smoking continues despite lung or heart disease or during pregnancy
- there have been attempts to quit, but they ended with a return to smoking within the first days or weeks
If two or three points apply, it is worth seeing a doctor. Phone advice is free and confidential. If life is at risk, call 103 or 112.
Why It Is So Hard to Quit Nicotine
Nicotine reaches the brain within seconds and triggers the release of dopamine in the reward system. With regular intake, the number of nicotine receptors increases, and without a new dose a person feels discomfort. Smoking relieves exactly this discomfort, which creates the impression that a cigarette or a vape “calms you down.” Habits are layered on top of the chemical dependence: coffee, breaks at work, stress, and socializing.
Vapes and heated tobacco products are often seen as a harmless alternative. However, the WHO states that electronic nicotine delivery systems are harmful to health and cause dependence, especially in teenagers. High nicotine concentrations, the absence of smell, and the ability to take puffs unnoticed mean that daily intake can exceed that of a cigarette smoker. Risk factors include starting early, smoking in the family, anxiety, and depression.
How the Nicotine Quit Program Works
Step 1 — a consultation, usually online: the doctor assesses the degree of dependence using standard tests and reviews past quit attempts, co-existing conditions, and current medications. Step 2 — choosing a quit date and a preparation plan. Step 3 — when indicated, prescribing nicotine replacement therapy or other medications used to stop smoking, with an explanation of how to take them. Step 4 — follow-up sessions every 1–2 weeks for 8–12 weeks.
Limitations. Medication support is selected only by a doctor, taking contraindications into account: pregnancy and breastfeeding, a recent heart attack or stroke, severe heart rhythm disorders, epilepsy, and certain mental health disorders. During pregnancy, behavioral support is the foundation of care. If chest pain, shortness of breath, numbness on one side of the body, or speech problems develop in connection with smoking, call 103 or 112 immediately.
How we help
Nicotine replacement therapy
Nicotine replacement therapy (patches, chewing gum, lozenges) delivers nicotine without combustion products and tar and eases withdrawal symptoms. The amount of nicotine is then gradually reduced until it is stopped completely. The WHO includes these products on its list of effective methods. The doctor chooses the form and regimen based on the degree of dependence and any co-existing conditions.
Stop-smoking medications
In international practice, medications are used that reduce cravings for nicotine and make smoking less pleasurable. They are prescribed only by a doctor after contraindications have been assessed, primarily those related to the heart, nervous system, and mental state. You should not start taking such medications on your own.
Behavioral support
Combining medication with regular behavioral support increases the chances of success compared with either method on its own, as reflected in NICE recommendations. The patient learns to recognize trigger situations, replace smoking rituals, and cope with cravings using short techniques. Sessions are conveniently held online.
Managing anxiety and weight
Many people are afraid to quit because of weight gain and increased anxiety. The doctor and psychotherapist discuss a nutrition and physical activity plan and stress management techniques in advance. If depression or an anxiety disorder is identified, treating it increases the likelihood of quitting nicotine for good. Weight gain after quitting is usually moderate and can be managed.
Myths and facts
MythVaping is safer, so it is not an addiction
FactVapes contain nicotine, often in high concentrations, and cause the same dependence. The WHO does not recommend them as a safe substitute. Switching to a vape without a quit plan often leads to dual use of both cigarettes and electronic devices.
MythYou can only quit cold turkey through willpower
FactQuitting abruptly works for some people, but the chance of success is higher with medication and behavioral support. Gradual reduction following a doctor's plan is also acceptable. What matters is choosing the method that suits the particular person.
MythIf you slipped up, it means you will never succeed
FactMost people do not quit smoking on the first try. Each attempt brings experience: which situations are risky and what helps. A doctor will help you analyze the slip and adjust the plan.
How a home visit works
- Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
- The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
- Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
- A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
- Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.
Prices in Kyzylorda
| Initial addiction doctor consultation | 11 000 ₸ |
| Inpatient detox (per day) | 31 500 ₸ |
| Psychotherapy course (8 sessions) | 86 500 ₸ |
| Phone advice | free |
The final cost is agreed before treatment starts. Prices are in tenge and do not constitute a public offer.
Where to get help
Narcology 24 in Kyzylorda: our duty team makes home visits day and night, usually within an hour (all city districts and nearby settlements). Two branches for appointments and procedures — 169 Auezova St., Kyzylorda and 24 Zheltoksan St., Kyzylorda. When indicated, we arrange admission and transport.
Confidential and private
in Kyzylorda our doctor can come in ordinary clothes in an unmarked car. Treatment documents are given only to the patient. If you need a certificate or sick note, this is discussed separately and only at your request.
Questions and answers
Can I quit vaping the same way as cigarettes?
Yes, the principles are the same: an assessment of dependence, choosing a quit date, supportive therapy, and behavioral support. The particular feature of vapes is continuous use and high nicotine concentration, so the doctor takes this into account when selecting nicotine replacement therapy.
How long does nicotine withdrawal last?
Irritability, anxiety, and cravings are most pronounced in the first 3–7 days, and the main symptoms pass within 2–4 weeks. Increased appetite and occasional cravings in stressful situations may last longer. A doctor's support helps you get through this period.
Does “coding” for smoking work?
There is no convincing scientific evidence that “coding” (a treatment widely used in Kazakhstan and CIS countries) is effective for nicotine dependence. International guidelines recommend combining nicotine replacement therapy or other medications with behavioral support. This is exactly the approach used at Narcology 24.
Can I be treated entirely online?
Yes. For nicotine dependence, the online format suits most patients: the consultation, quit plan, prescriptions, and follow-up sessions all take place by video call. An in-person appointment is needed if an examination is required or if there are conditions that affect the choice of therapy.
What should I do about smoking during pregnancy?
Quitting nicotine is beneficial at any stage of pregnancy. During pregnancy, behavioral support is the foundation of care, and the question of nicotine replacement therapy is decided by the doctor on an individual basis. Be sure to tell your obstetrician-gynecologist that you smoke or vape.
How can I help a teenager who vapes?
Start with a calm conversation without threats and find out why they use a vape. A consultation for parents will help you choose the right approach. The teenager can receive support from a psychotherapist, including online. The 150 helpline is available to children and young people.
Where do doctors visit in Kyzylorda and where are the branches?
Home visits cover all city districts and nearby settlements, 24/7. Appointments at two branches: 169 Auezova St., Kyzylorda and 24 Zheltoksan St., Kyzylorda. Phone in Kyzylorda: +7 (700) 309-30-65.
Sources and methodology
This page was prepared by the Narcology 24 medical editorial team based on:
- International Classification of Diseases ICD-10 and ICD-11, World Health Organization
- Clinical diagnosis and treatment protocols of the Ministry of Health of the Republic of Kazakhstan
- Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”
- NICE (UK) guidelines on alcohol and drug misuse and mental health conditions
- WHO recommendations on the treatment of substance use disorders
This information is for reference only and does not replace a consultation with a specialist. Editorial policy

