Confidential addiction treatment in Rudny

Reviewed byRinat Zhumabekov, MDAddiction psychiatrist, experience 21 years · updated 8 Nov 2026

Key facts

ICD-10 code

F10–F19

Who provides it

Psychiatrist-narcologists, a psychiatrist, a psychotherapist, and nurses

Where

At home, at the clinic as an outpatient, or in a 24-hour inpatient unit

Duration

Detox 3–10 days, main course 3–6 weeks, follow-up support up to 12 months

Anonymity

No passport, no state addiction registry entry, medical confidentiality under the Kazakhstan Health Code

When it is urgent

Seizures, delirium, overdose, stopped breathing, suicidal thoughts — call 103 or 112

Outcome

Relief of withdrawal, a stabilized condition, and a plan for sobriety and relapse prevention

What you should know

Anonymous treatment is not a separate method but a condition under which care is provided: the patient receives the full scope of addiction care, but their data are not entered into the registry for state addiction monitoring. Under the law of the Republic of Kazakhstan, anonymous addiction care is provided on a paid basis. Information about the fact that you sought help, your diagnosis, and your treatment is protected by medical confidentiality and is not shared with your employer, school, or relatives without your consent.

At Narcology 24, anonymity is ensured at every stage: during the phone call, on a home visit, in the hospital, and during online follow-up support. Doctors arrive in an unmarked car without medical insignia, and paperwork is completed under a pseudonymous identifier. Anonymous treatment in Rudny at Narcology 24 is available for alcohol, opioid, stimulant, and other types of addiction, as well as for addiction combined with mental disorders, when an addiction specialist and a psychiatrist need to work together.

Who Anonymous Treatment Is Right For

• working people for whom confidentiality from their employer and colleagues is important
• those worried that being placed on the registry could affect their driver’s license or permits
• people who have been treated before, relapsed, and want to start again without anyone knowing
• patients with dependence on alcohol, opioids, stimulants, cannabinoids, or prescription drugs
• people with addiction combined with depression, anxiety, or other mental disorders
• families who want to help a loved one without attracting the attention of neighbors and acquaintances
• those who need help at home without traveling to a medical facility

If two or three points apply, it is worth seeing a doctor. Phone advice is free and confidential. If life is at risk, call 103 or 112.

What Anonymity Means Under Kazakhstan Law

The Code of the Republic of Kazakhstan “On Public Health and the Healthcare System” classifies as medical confidentiality the fact that a person sought medical care, as well as information about their health, diagnosis, and other data obtained during examination and treatment. Healthcare workers are obliged to keep it. Paid anonymous treatment means that the patient is not placed on the state addiction monitoring list (the dispensary registry), and their data are not passed on to the state registry of people with addiction.

In simple terms: only the patient and the treatment team know about the treatment. Exceptions to medical confidentiality are set out in law — for example, a request from inquiry or investigative authorities or a court in connection with a case, or a threat of infectious disease spreading. At the same time, anonymity does not exempt anyone from liability for offenses and does not give the right to receive official certificates without identity verification.

How we help

Myths and facts

How a home visit works

1. Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
2. The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
3. Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
4. A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
5. Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.

Prices in Rudny

The final cost is agreed before treatment starts. Prices are in tenge and do not constitute a public offer.

Where to get help

“Confidential addiction treatment” in Rudny is available 24/7, including weekends. Home visits: all city districts and nearby settlements. For appointments, Narcology 24 has two branches: 101 Pushkina St., Rudny and 30 50 let Oktyabrya St., Rudny. If you live elsewhere in Kostanay Region, call us and we'll advise the fastest way to get help.

Confidential and private

in Rudny our doctor can come in ordinary clothes in an unmarked car. Treatment documents are given only to the patient. If you need a certificate or sick note, this is discussed separately and only at your request.

Questions and answers