All services in Ust-Kamenogorsk
Home visits and detox8
- Alcohol detox at home
Home alcohol detox: 24/7 doctor visit, exam, IV drip and a 3–5 day recovery plan. Anonymous, no registry entry. Help usually within an hour.
from 13 500 ₸ - Addiction doctor home visit 24/7
Addiction doctor home visit 24/7: exam, IV drip, withdrawal relief and family advice. Anonymous, no registry. The doctor brings equipment and a kit.
from 13 500 ₸ - IV drip for alcohol withdrawal at home
IV drip for a binge at home 24/7: the doctor tailors it after an exam; 1–2.5 hours. Anonymous, no registry, blood pressure and pulse monitored.
from 13 500 ₸ - Hangover IV drip
Hangover IV drip at home 24/7: doctor's exam, fluids and vitamins, 40–90 minutes. Anonymous. Relieves nausea, weakness and headache fast.
from 13 500 ₸ - Drug withdrawal treatment
Drug withdrawal treatment with an addiction doctor 24/7: exam, detox, symptom relief, inpatient care if needed. Anonymous, no registry entry.
from 13 500 ₸ - Inpatient alcohol detox
Inpatient alcohol detox 24/7: round-the-clock medical care, lab tests, IV drips and prevention of complications. Anonymous, no registry entry.
from 9 000 ₸ - Medical detox for alcohol and drugs
Alcohol and drug detox 24/7: assessment, IV drips, withdrawal relief, at home or inpatient. Anonymous, no registry entry, supervised by a doctor.
from 9 000 ₸ - Delirium tremens: emergency help
Delirium tremens: signs, first aid and when to call 103. Alcoholic delirium is treated only in hospital. 24/7 addiction doctor advice, anonymous.
from 9 000 ₸
Coding and blockades6
- Alcohol coding
Alcohol coding: medication and psychotherapy methods, assessment and follow-up support. Anonymous, appointments 24/7, no registry entry.
from 9 000 ₸ - Dovzhenko method coding
Dovzhenko coding: a drug-free psychotherapy method, consultation, 1.5–3 hour session and follow-up. Anonymous, appointments 24/7, no registry.
from 9 000 ₸ - Alcohol implant
Alcohol implant: a depot drug placed after an assessment, 20–40 minutes, local anesthesia. Anonymous, with an addiction doctor consultation 24/7.
from 9 000 ₸ - Chemical protection against alcohol
Chemical protection against alcohol: assessment, ECG, the drug given after a sober period, addiction doctor follow-up. Anonymous, advice 24/7.
from 9 000 ₸ - Opioid blockade
Opioid blockade: opioid receptor antagonists after detox and an assessment, with addiction doctor follow-up. Anonymous, consultations 24/7.
from 9 000 ₸ - Removing alcohol coding
Decoding after alcohol coding: an honest consultation, review of the method and risks, lifting the commitment or removing an implant. Anonymous, 24/7.
from 9 000 ₸
Consultations and family help6
- Online addiction doctor consultation
Online addiction doctor consultation by video 24/7: assessment, treatment plan, family support. Anonymous, no registry entry, from anywhere in the world.
from 10 000 ₸ - Confidential addiction doctor consultation
Anonymous addiction doctor consultation 24/7: clinic visit, home visit, or online. No registry entry, no ID needed, full medical confidentiality.
from 9 000 ₸ - Confidential addiction treatment
Anonymous alcohol and drug addiction treatment 24/7: detox, inpatient care, home visits, therapy. No registry or ID, confidential under Kazakh law.
from 9 000 ₸ - Consultation for families of people with addiction
Family consultation for relatives of people with addiction 24/7: how to help, how to talk about treatment, what to do during a binge. In person or online.
from 9 000 ₸ - How to get a loved one into treatment
How to persuade a loved one to get addiction treatment: a motivational talk with an addiction doctor 24/7, at home or online. Anonymous, no pressure.
from 9 000 ₸ - Assessment and tests for addiction
Lab tests for alcohol and drug addiction: blood work, ECG, drug screens, infection tests. Anonymous, home sample collection 24/7, no registry entry.
from 9 000 ₸
24/7 really means 24/7
A binge, withdrawal or acute psychosis won't wait until Monday morning. Narcology 24 addiction doctors and psychiatrists on duty make visits at night, at weekends and on holidays. In a few minutes the dispatcher will work out whether help at home is possible or inpatient care is needed — and tell you honestly straight away.
The doctor arrives with equipment, medication and portable devices, examines the person first and only then starts treatment. We follow the clinical protocols of Kazakhstan's Ministry of Health and international guidelines — no “miracle methods”, hidden extras or promises of a “cure in one day”.
More than relieving the acute state
An IV drip treats the effects of a binge, not the addiction itself. So after a home visit we offer the next step: an addiction doctor consultation, coding after assessment, psychotherapy, rehab or online follow-up. The decision is always the patient's.
If addiction comes with depression, anxiety or another mental health condition, a psychiatrist joins the treatment. Dual diagnosis is a common cause of relapse and needs to be treated at the same time, not one after the other.
Confidential and respectful
A first name is enough to call us. We don't put anyone on a registry or inform employers or neighbours; the doctor can come in ordinary clothes in an unmarked car. Information is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”.
We support families too: how to talk to your loved one, what not to do, how to look after yourself. in Ust-Kamenogorsk you can get a family consultation even if the person isn't ready for treatment yet.
How a home visit works
- Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
- The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
- Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
- A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
- Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.
Confidential and private
Information about your request, diagnosis and treatment is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”. We do not share it with employers, schools, the police or neighbours; the only exceptions are those expressly set by law. A first name is enough to call us, and paid confidential treatment does not mean a registry entry.
Questions and answers
How quickly can an addiction doctor arrive in Ust-Kamenogorsk?
We visit 24/7, including weekends and holidays. Travel time depends on the district and traffic — usually within an hour. The dispatcher will give you an estimate when you call.
How much does home alcohol detox cost?
Home alcohol detox starts from 13 500 ₸, an online addiction doctor consultation from 10 000 ₸ and a psychiatrist from 15 000 ₸. The exact cost depends on the person's condition and is agreed before treatment. Phone advice is free.
Is it confidential? Will I be put on a registry?
Yes. Your first name is enough. Information is protected by medical confidentiality and is not shared with employers, the police or third parties except where expressly required by the law of Kazakhstan. Paid confidential treatment does not mean a registry entry.
Can I call a doctor if the person doesn't want treatment?
Treatment is only given with the patient's consent. A doctor can come, talk and assess the situation, and advise the family on how to motivate the person. Involuntary care is only possible under the procedure set by law; if life is at risk, call 103.
When is inpatient care needed instead of a home visit?
For long binges with severe withdrawal, seizures, hallucinations, serious heart or liver disease or diabetes, or if nobody can stay with the person at home. The doctor will tell you during the examination or even over the phone.
What should I do in an emergency?
For seizures, loss of consciousness, confusion, chest pain, vomiting blood, suspected overdose or any threat to life, call 103 or 112 immediately. Then contact us for further treatment.