All services in Astana
Home visits and detox8
- Alcohol detox at home
Home alcohol detox in Astana 24/7: addiction doctor house calls on both banks, IV drip, family instructions. Anonymous, no state registry.
from 15 000 ₸ - Addiction doctor home visit 24/7
Addiction doctor house call in Astana 24/7: visit at the family’s request, exam, IV drip, advice for relatives. Anonymous, no registry, any district.
from 15 000 ₸ - IV drip for alcohol withdrawal at home
IV drip for a drinking binge at home in Astana: addiction doctor 24/7, exam before the drip, family advice. Anonymous, both banks and suburbs.
from 15 000 ₸ - Hangover IV drip
IV drip for a hangover at home in Astana 24/7: doctor house call, exam, fluids and vitamins, family advice. Anonymous, either bank and suburbs.
from 15 000 ₸ - Drug withdrawal treatment
Drug withdrawal treatment in Astana: addiction doctor 24/7, home assessment, inpatient care if severe, family support. Anonymous, no registry.
from 15 000 ₸ - Inpatient alcohol detox
Inpatient alcohol detox in Astana: 24/7 observation, IV drips, monitoring for complications, family support. Anonymous, admission around the clock.
from 10 000 ₸ - Medical detox for alcohol and drugs
Alcohol and drug detox in Astana: addiction doctor 24/7, at home or inpatient, family support. Anonymous, no registration with the state dispensary.
from 10 000 ₸ - Delirium tremens: emergency help
Delirium tremens: what families in Astana should do. Signs of delirium, when to call 103/112, inpatient care 24/7, prevention. Anonymous.
from 10 000 ₸
Coding and blockades6
- Alcohol coding
Alcohol coding in Astana: voluntary only, after a workup and sobriety, family support. Anonymous, no state registry, consultations 24/7.
from 10 000 ₸ - Dovzhenko method coding
Dovzhenko method coding in Astana: drug-free psychotherapy, voluntary only, after a period of sobriety. Anonymous, with support for the family.
from 10 000 ₸ - Alcohol implant
Alcohol implant in Astana: after a workup and sobriety, voluntary only, family support. Anonymous, no state registry, consultations 24/7.
from 10 000 ₸ - Chemical protection against alcohol
Chemical protection against alcohol in Astana: injection or drip after a workup and sobriety, voluntary only. Anonymous, no registry, family support.
from 10 000 ₸ - Opioid blockade
Opioid blockade in Astana: opioid receptor antagonists after detox and a medical workup. Anonymous, no state registry, support for relatives 24/7.
from 10 000 ₸ - Removing alcohol coding
Decoding in Astana: a doctor ends alcohol coding, chemical protection or an implant early after an exam. Anonymous, no registry, family advice 24/7.
from 10 000 ₸
Consultations and family help6
- Online addiction doctor consultation
24/7 online addiction doctor consultation for families and patients: risk assessment, action plan, home visit if needed. Anonymous, no registry.
from 10 000 ₸ - Confidential addiction doctor consultation
Anonymous 24/7 addiction doctor consultation: clinic visit, home visit, or video. No registry; help for relatives and for the person themselves.
from 10 000 ₸ - Confidential addiction treatment
Anonymous 24/7 treatment for alcohol and drug addiction: home visits, inpatient care, psychotherapy. No registry, no publicity, family support.
from 10 000 ₸ - Consultation for families of people with addiction
24/7 consultation for relatives of people with addiction: what to say, what to do, how to protect yourself. In person, at home, or online. Anonymous.
from 10 000 ₸ - How to get a loved one into treatment
How to get someone with addiction into treatment: motivational interviewing, family preparation, 24/7 specialist visits. No pressure or deceit.
from 10 000 ₸ - Assessment and tests for addiction
24/7 medical tests for addiction: blood work, liver panel, ECG, drug screening. Anonymous, home sample collection, results reviewed with family.
from 10 000 ₸
24/7 really means 24/7
A binge, withdrawal or acute psychosis won't wait until Monday morning. Narcology 24 addiction doctors and psychiatrists on duty make visits at night, at weekends and on holidays. In a few minutes the dispatcher will work out whether help at home is possible or inpatient care is needed — and tell you honestly straight away.
The doctor arrives with equipment, medication and portable devices, examines the person first and only then starts treatment. We follow the clinical protocols of Kazakhstan's Ministry of Health and international guidelines — no “miracle methods”, hidden extras or promises of a “cure in one day”.
More than relieving the acute state
An IV drip treats the effects of a binge, not the addiction itself. So after a home visit we offer the next step: an addiction doctor consultation, coding after assessment, psychotherapy, rehab or online follow-up. The decision is always the patient's.
If addiction comes with depression, anxiety or another mental health condition, a psychiatrist joins the treatment. Dual diagnosis is a common cause of relapse and needs to be treated at the same time, not one after the other.
Confidential and respectful
A first name is enough to call us. We don't put anyone on a registry or inform employers or neighbours; the doctor can come in ordinary clothes in an unmarked car. Information is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”.
We support families too: how to talk to your loved one, what not to do, how to look after yourself. in Astana you can get a family consultation even if the person isn't ready for treatment yet.
How a home visit works
- Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
- The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
- Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
- A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
- Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.
Confidential and private
Information about your request, diagnosis and treatment is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”. We do not share it with employers, schools, the police or neighbours; the only exceptions are those expressly set by law. A first name is enough to call us, and paid confidential treatment does not mean a registry entry.
Questions and answers
How quickly can an addiction doctor arrive in Astana?
We visit 24/7, including weekends and holidays. Travel time depends on the district and traffic — usually within an hour. The dispatcher will give you an estimate when you call.
How much does home alcohol detox cost?
Home alcohol detox starts from 15 000 ₸, an online addiction doctor consultation from 10 000 ₸ and a psychiatrist from 15 000 ₸. The exact cost depends on the person's condition and is agreed before treatment. Phone advice is free.
Is it confidential? Will I be put on a registry?
Yes. Your first name is enough. Information is protected by medical confidentiality and is not shared with employers, the police or third parties except where expressly required by the law of Kazakhstan. Paid confidential treatment does not mean a registry entry.
Can I call a doctor if the person doesn't want treatment?
Treatment is only given with the patient's consent. A doctor can come, talk and assess the situation, and advise the family on how to motivate the person. Involuntary care is only possible under the procedure set by law; if life is at risk, call 103.
When is inpatient care needed instead of a home visit?
For long binges with severe withdrawal, seizures, hallucinations, serious heart or liver disease or diabetes, or if nobody can stay with the person at home. The doctor will tell you during the examination or even over the phone.
What should I do in an emergency?
For seizures, loss of consciousness, confusion, chest pain, vomiting blood, suspected overdose or any threat to life, call 103 or 112 immediately. Then contact us for further treatment.