Drug rehab in Astana

Reviewed byZhanar Tulegenova, MDPsychiatrist and psychotherapist, experience 18 years · updated 8 Nov 2026

Key facts

ICD-10 code

F11–F19

Who provides care

An addiction doctor, a psychiatrist, a psychotherapist, an addiction counselor, and a family work specialist

Where

Inpatient detox, a rehab center, day and online programs

Duration

Detox: 7–14 days; rehab: 2–6 months; aftercare: up to 12 months

Confidentiality

Medical confidentiality under the Code of the Republic of Kazakhstan, no registry, no data shared

When it’s urgent

Overdose, slow breathing, seizures, psychosis, suicidal thoughts — call 103 or 112 immediately

Outcome

Stable remission, relapse prevention skills, restored relationships and social life

What you should know

For parents and spouses, the news about drugs often sounds like a death sentence. But addiction can be treated, and people do recover and return to their studies, work, and families. The path is not quick: detox relieves physical withdrawal within days, but restoring thinking, emotions, and the skills to live without substances takes months. Rehab is precisely the part of treatment where a person learns not just to “not use,” but to live differently.

We understand how frightening it is for relatives in Astana when a loved one lives separately, in another district — on the right bank in Saryarka or on the left bank in Nura — and you don’t know what is happening to them. Or when the family lives in another region while their son studies in the capital. We consult relatives online and in person, help arrange detox, and help choose a rehab format. Start with a conversation with a specialist — no obligations and no judgment.

Signs that rehab is needed, not just detox

• after detox, the person quickly returns to using
• cravings, insomnia, irritability, and low mood persist while sober
• their social circle is still connected to drugs, and they can’t break away from it
• debts, trouble with the law, or loss of work or studies have appeared
• switching to other substances or alcohol after giving up a drug
• there is depression, anxiety, or the aftermath of trauma that was being “numbed” with substances
• the family is exhausted, and previous attempts to help have only made conflicts worse

If two or three points apply, it is worth seeing a doctor. Phone advice is free and confidential. If life is at risk, call 103 or 112.

Why detox alone is not enough

Drug addiction (categories F11–F19 in ICD-10) changes the brain’s reward, memory, and self-control systems. After withdrawal, these changes persist for months: the person experiences cravings, boredom, and anxiety, and finds it hard to enjoy ordinary things. This is the period when relapses happen most often. That is why the WHO and international guidelines treat rehab as an essential stage after detox.

Rehab addresses both causes and consequences: trauma, depression, loneliness, social circle, communication skills, and self-image. The family plays a big role: if conflict, control, and mistrust persist at home, it is harder for the person to stay clean. That is why programs always include work with relatives — from consultations to joint family sessions.

How we help

Myths and facts

How a home visit works

1. Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
2. The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
3. Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
4. A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
5. Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.

Prices in Astana

The final cost is agreed before treatment starts. Prices are in tenge and do not constitute a public offer.

Where to get help

“Drug rehab” in Astana is available 24/7, including weekends. Home visits: all city districts and nearby settlements. For appointments, Narcology 24 has two branches: 6 Auezova St., office 37, Astana and 176 Imanova St., Astana. If you live elsewhere in Astana and Akmola Region, call us and we'll advise the fastest way to get help.

Confidential and private

in Astana our doctor can come in ordinary clothes in an unmarked car. Treatment documents are given only to the patient. If you need a certificate or sick note, this is discussed separately and only at your request.

Questions and answers