All services in Astana
Alcoholism5
- Alcoholism treatment
24/7 alcoholism treatment: home visits by an addiction doctor, inpatient care, psychotherapy, family support. Anonymous, no dispensary registry.
from 12 000 ₸ - Binge drinking treatment
24/7 treatment for binge drinking: home visits by an addiction doctor, at-home detox, inpatient care, relapse prevention. Anonymous, no registry.
from 12 000 ₸ - Beer alcoholism
24/7 treatment for beer alcoholism: consultation, home visits by an addiction doctor, psychotherapy, family work. Anonymous, no registry.
from 12 000 ₸ - Alcoholism in women
24/7 treatment for alcoholism in women: discreet home care, inpatient unit, psychotherapy, family support. Anonymous, with no registry entry.
from 12 000 ₸ - Addiction in teenagers
24/7 help for teen addiction: parent consultation, addiction doctor, psychotherapy, family work. Anonymous, with nothing disclosed to the school.
from 12 000 ₸
Drug addiction6
- Drug addiction treatment
24/7 drug addiction treatment: detox, inpatient care, psychotherapy, rehab, and family support. Anonymous, with no registry entry, in Astana.
from 12 000 ₸ - Opioid addiction
24/7 opioid addiction treatment: inpatient detox, relapse prevention therapy, psychotherapy, family support. Anonymous, with no registry entry.
from 12 000 ₸ - Synthetic stimulant (“bath salts”) addiction
24/7 treatment for bath salts and synthetic drug addiction: inpatient care, psychosis relief, psychotherapy, rehab, family support. Anonymous.
from 12 000 ₸ - Cannabis and spice addiction
Marijuana and spice addiction: help for families in Astana. Addiction doctor 24/7, home visits, online consultation for relatives, anonymous, no registry.
from 12 000 ₸ - Prescription drug addiction
Prescription drug addiction: help for families in Astana. Addiction doctor 24/7, home visits, safe tapering, inpatient care, anonymous, no registry.
from 12 000 ₸ - Polysubstance addiction
Polysubstance addiction: 24/7 help for families in Astana. Addiction doctor home visits, inpatient detox, rehab, anonymous consultations for loved ones.
from 12 000 ₸
Other addictions4
- Gambling addiction
Gambling addiction treatment in Astana: help for the family, doctor and psychotherapist consultations in person and online, anonymous, 24/7, no registry.
from 12 000 ₸ - Nicotine and vaping addiction
Nicotine and vaping addiction treatment in Astana: addiction doctor consultation for families and smokers, in person and online, anonymous quit program.
from 12 000 ₸ - Internet and gaming addiction
Internet and gaming addiction: help for families in Astana. Psychotherapist and psychiatrist consultations in person and online, teen support, anonymous.
from 12 000 ₸ - Codependency: help for families
Codependency help in Astana: psychotherapist consultations for families of people with addiction, in person and online, support groups, anonymous, 24/7.
from 12 000 ₸
Rehab and aftercare7
- Alcohol rehab
Alcohol rehab in Astana: a program for the patient and family, inpatient, outpatient, and online, addiction doctor 24/7, anonymous, no registry.
from 12 000 ₸ - Drug rehab
Drug rehab in Astana: a program for the patient and family, detox, inpatient and outpatient care, addiction doctor 24/7, anonymous, no registry.
from 12 000 ₸ - Outpatient and online rehab
Outpatient and online rehab in Astana: addiction treatment without leaving work, in-person and video sessions, family support, anonymous.
from 12 000 ₸ - Relapse prevention
Addiction relapse prevention in Astana: a plan for the patient and family, follow-up with an addiction doctor and psychotherapist, online, anonymous, 24/7.
from 12 000 ₸ - 12-step program
12-step program in Astana: rehab with a counselor, support groups for people with addiction and their families, in person and online, anonymous, 24/7 help.
from 12 000 ₸ - Addiction psychotherapy
Addiction psychotherapy in Astana: individual, group, and family therapy, in person and online, support for relatives, anonymous, no registry.
from 12 000 ₸ - Aftercare after rehab
Aftercare after rehab in Astana: support for the patient and family, in-person and online sessions, addiction doctor monitoring, relapse prevention.
from 12 000 ₸
24/7 really means 24/7
A binge, withdrawal or acute psychosis won't wait until Monday morning. Narcology 24 addiction doctors and psychiatrists on duty make visits at night, at weekends and on holidays. In a few minutes the dispatcher will work out whether help at home is possible or inpatient care is needed — and tell you honestly straight away.
The doctor arrives with equipment, medication and portable devices, examines the person first and only then starts treatment. We follow the clinical protocols of Kazakhstan's Ministry of Health and international guidelines — no “miracle methods”, hidden extras or promises of a “cure in one day”.
More than relieving the acute state
An IV drip treats the effects of a binge, not the addiction itself. So after a home visit we offer the next step: an addiction doctor consultation, coding after assessment, psychotherapy, rehab or online follow-up. The decision is always the patient's.
If addiction comes with depression, anxiety or another mental health condition, a psychiatrist joins the treatment. Dual diagnosis is a common cause of relapse and needs to be treated at the same time, not one after the other.
Confidential and respectful
A first name is enough to call us. We don't put anyone on a registry or inform employers or neighbours; the doctor can come in ordinary clothes in an unmarked car. Information is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”.
We support families too: how to talk to your loved one, what not to do, how to look after yourself. in Astana you can get a family consultation even if the person isn't ready for treatment yet.
How a home visit works
- Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
- The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
- Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
- A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
- Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.
Confidential and private
Information about your request, diagnosis and treatment is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”. We do not share it with employers, schools, the police or neighbours; the only exceptions are those expressly set by law. A first name is enough to call us, and paid confidential treatment does not mean a registry entry.
Questions and answers
How quickly can an addiction doctor arrive in Astana?
We visit 24/7, including weekends and holidays. Travel time depends on the district and traffic — usually within an hour. The dispatcher will give you an estimate when you call.
How much does home alcohol detox cost?
Home alcohol detox starts from 15 000 ₸, an online addiction doctor consultation from 10 000 ₸ and a psychiatrist from 15 000 ₸. The exact cost depends on the person's condition and is agreed before treatment. Phone advice is free.
Is it confidential? Will I be put on a registry?
Yes. Your first name is enough. Information is protected by medical confidentiality and is not shared with employers, the police or third parties except where expressly required by the law of Kazakhstan. Paid confidential treatment does not mean a registry entry.
Can I call a doctor if the person doesn't want treatment?
Treatment is only given with the patient's consent. A doctor can come, talk and assess the situation, and advise the family on how to motivate the person. Involuntary care is only possible under the procedure set by law; if life is at risk, call 103.
When is inpatient care needed instead of a home visit?
For long binges with severe withdrawal, seizures, hallucinations, serious heart or liver disease or diabetes, or if nobody can stay with the person at home. The doctor will tell you during the examination or even over the phone.
What should I do in an emergency?
For seizures, loss of consciousness, confusion, chest pain, vomiting blood, suspected overdose or any threat to life, call 103 or 112 immediately. Then contact us for further treatment.