All services in Kostanay
Alcoholism5
- Alcoholism treatment
Alcoholism treatment 24/7: detox, addiction doctor home visits, inpatient care, “coding,” therapy. Anonymous, no registry, per Kazakhstan MOH protocols.
from 11 000 ₸ - Binge drinking treatment
Binge drinking treatment 24/7: home alcohol detox to end a binge, IV drip, inpatient care, relapse prevention. Anonymous, no registry, home visits.
from 11 000 ₸ - Beer alcoholism
Beer alcoholism treatment 24/7: addiction doctor consultation, tests, home IV drip, psychotherapy. Anonymous, no registry entry, online and in person.
from 11 000 ₸ - Alcoholism in women
Anonymous alcoholism treatment for women 24/7: addiction doctor consultation, home visits, inpatient care, therapy. Discreet, no registry, no publicity.
from 11 000 ₸ - Addiction in teenagers
Help for teen addiction: consultations with an addiction doctor and psychotherapist, family work, anonymous. Online and in person, available 24/7.
from 11 000 ₸
Drug addiction6
- Drug addiction treatment
Anonymous drug addiction treatment 24/7: addiction doctor consultation, inpatient detox, psychotherapy, rehab. No registry entry, under Kazakhstan law.
from 11 000 ₸ - Opioid addiction
Anonymous opioid addiction treatment 24/7: inpatient detox, relapse prevention therapy, psychotherapy, help for families. No registry entry.
from 11 000 ₸ - Synthetic stimulant (“bath salts”) addiction
Treatment for “bath salts” and synthetic stimulant addiction 24/7: inpatient care, help with psychosis, therapy, rehab. Anonymous, no registry entry.
from 11 000 ₸ - Cannabis and spice addiction
Treatment for marijuana and spice addiction: 24/7 addiction doctor, home visits, inpatient care, psychotherapy. Anonymous, with no registry entry.
from 11 000 ₸ - Prescription drug addiction
Treatment for addiction to sleeping pills, tranquilizers, and painkillers: 24/7 addiction doctor, home visits, inpatient care. Anonymous, no registry.
from 11 000 ₸ - Polysubstance addiction
Polysubstance addiction treatment: inpatient detox, 24/7 addiction doctor and psychiatrist, rehab, family support. Anonymous, no registry entry.
from 11 000 ₸
Other addictions4
- Gambling addiction
Gambling addiction treatment: psychiatrist, addiction doctor, and psychotherapist, online and in person, family support. Anonymous, no registry entry.
from 11 000 ₸ - Nicotine and vaping addiction
Help to quit smoking and vaping: addiction doctor consultations online and in person, medication and behavioral support. Anonymous, no registry.
from 11 000 ₸ - Internet and gaming addiction
Help for internet and gaming addiction in teens and adults: psychotherapist, psychiatrist, family therapy, online and in person. Anonymous.
from 11 000 ₸ - Codependency: help for families
Help for the family of a person with addiction: psychotherapist consultations online and in person, family therapy, how to persuade them. Anonymous, 24/7.
from 11 000 ₸
Rehab and aftercare7
- Alcohol rehab
Alcohol rehab: inpatient and outpatient programs, psychotherapy, family support, aftercare. Anonymous, available 24/7, with no registry entry.
from 11 000 ₸ - Drug rehab
Drug addiction rehab: inpatient and outpatient programs, addiction doctor and psychiatrist, psychotherapy, family support. Anonymous, no registry.
from 11 000 ₸ - Outpatient and online rehab
Outpatient and online rehab for alcohol, drug, and gambling addiction: therapy while you keep working, 24/7 addiction doctor. Anonymous.
from 11 000 ₸ - Relapse prevention
Relapse prevention for alcohol, drug, and gambling addiction: psychotherapy, anti-relapse medication, 24/7 addiction doctor, online. Anonymous.
from 11 000 ₸ - 12-step program
The 12-step program in rehab for alcohol, drug, and gambling addiction: groups, counselors, psychotherapy. Anonymous, with no registry entry.
from 11 000 ₸ - Addiction psychotherapy
Psychotherapy for alcohol, drug, and gambling addiction: CBT, motivational interviewing, family therapy, online and in person. Anonymous.
from 11 000 ₸ - Aftercare after rehab
Aftercare following addiction rehab: psychotherapist and addiction doctor online and in person, relapse prevention, family support. Anonymous, 24/7.
from 11 000 ₸
24/7 really means 24/7
A binge, withdrawal or acute psychosis won't wait until Monday morning. Narcology 24 addiction doctors and psychiatrists on duty make visits at night, at weekends and on holidays. In a few minutes the dispatcher will work out whether help at home is possible or inpatient care is needed — and tell you honestly straight away.
The doctor arrives with equipment, medication and portable devices, examines the person first and only then starts treatment. We follow the clinical protocols of Kazakhstan's Ministry of Health and international guidelines — no “miracle methods”, hidden extras or promises of a “cure in one day”.
More than relieving the acute state
An IV drip treats the effects of a binge, not the addiction itself. So after a home visit we offer the next step: an addiction doctor consultation, coding after assessment, psychotherapy, rehab or online follow-up. The decision is always the patient's.
If addiction comes with depression, anxiety or another mental health condition, a psychiatrist joins the treatment. Dual diagnosis is a common cause of relapse and needs to be treated at the same time, not one after the other.
Confidential and respectful
A first name is enough to call us. We don't put anyone on a registry or inform employers or neighbours; the doctor can come in ordinary clothes in an unmarked car. Information is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”.
We support families too: how to talk to your loved one, what not to do, how to look after yourself. in Kostanay you can get a family consultation even if the person isn't ready for treatment yet.
How a home visit works
- Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
- The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
- Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
- A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
- Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.
Confidential and private
Information about your request, diagnosis and treatment is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”. We do not share it with employers, schools, the police or neighbours; the only exceptions are those expressly set by law. A first name is enough to call us, and paid confidential treatment does not mean a registry entry.
Questions and answers
How quickly can an addiction doctor arrive in Kostanay?
We visit 24/7, including weekends and holidays. Travel time depends on the district and traffic — usually within an hour. The dispatcher will give you an estimate when you call.
How much does home alcohol detox cost?
Home alcohol detox starts from 13 500 ₸, an online addiction doctor consultation from 10 000 ₸ and a psychiatrist from 15 000 ₸. The exact cost depends on the person's condition and is agreed before treatment. Phone advice is free.
Is it confidential? Will I be put on a registry?
Yes. Your first name is enough. Information is protected by medical confidentiality and is not shared with employers, the police or third parties except where expressly required by the law of Kazakhstan. Paid confidential treatment does not mean a registry entry.
Can I call a doctor if the person doesn't want treatment?
Treatment is only given with the patient's consent. A doctor can come, talk and assess the situation, and advise the family on how to motivate the person. Involuntary care is only possible under the procedure set by law; if life is at risk, call 103.
When is inpatient care needed instead of a home visit?
For long binges with severe withdrawal, seizures, hallucinations, serious heart or liver disease or diabetes, or if nobody can stay with the person at home. The doctor will tell you during the examination or even over the phone.
What should I do in an emergency?
For seizures, loss of consciousness, confusion, chest pain, vomiting blood, suspected overdose or any threat to life, call 103 or 112 immediately. Then contact us for further treatment.