Addiction doctor on duty — 24/7 home visits

+7 (700) 309-30-65
Kostanay
WhatsApp

Addiction medicine · addiction treatment · psychiatry · 24/7

Addiction doctor home visits 24/7 in Kostanay — alcohol detox, addiction treatment, psychiatrist

In short

Narcology 24 is a 24/7 addiction clinic in Kostanay. Addiction doctor home visits day and night, alcohol detox and withdrawal treatment, inpatient detox, coding after assessment, alcoholism and drug addiction treatment, and rehab. Psychiatrist online and at home: depression, anxiety, PTSD, OCD, bipolar disorder, schizophrenia and psychosis. Confidential, with no registry entry.

Duty shift · Kostanay24/7
  • Alcohol detox at homehomeon call
  • IV drip for alcohol withdrawal at homehomeon call
  • Drug withdrawal treatmenthomeon call
  • Psychiatrist home visithomeon call
  • Alcohol codingclinicby appointment
  • Online addiction doctor consultationonlineon call
Visitusually within an hour
+7 (700) 309-30-65

Our doctors Narcology 24

Who will help you

Olga Smirnova, MD — addiction psychiatristOnline 24/7
Olga Smirnova, MDAddiction psychiatristExperience 27 years
Rinat Zhumabekov, MD — addiction psychiatristOnline 24/7
Rinat Zhumabekov, MDAddiction psychiatristExperience 21 years
Nurlan Isayev, MD — addiction psychiatristOnline 24/7
Nurlan Isayev, MDAddiction psychiatristExperience 10 years
Arman Magzhanov, MD — psychiatristOnline 24/7
Arman Magzhanov, MDPsychiatristExperience 24 years
Zhanar Tulegenova, MD — psychiatrist and psychotherapistOnline 24/7
Zhanar Tulegenova, MDPsychiatrist and psychotherapistExperience 18 years

Addiction doctors

Doctors certified in addiction psychiatry

Make home visits, treat binges and withdrawal, carry out detox and pre-coding assessment, diagnose and treat addiction.

Psychiatrists

Certified psychiatrists

Consult online and at home, treat depression, anxiety, PTSD, OCD, insomnia, bipolar disorder, schizophrenia and psychosis, and manage dual diagnosis.

Psychotherapists

Addiction psychotherapy specialists

Motivational interviewing, CBT, relapse prevention, family and codependency work, group sessions and aftercare.

Home-visit team

Doctor and nurse on duty 24/7

Arrive with equipment, IV supplies and portable devices and arrange transport to the clinic when needed. Unmarked vehicle.

Addiction doctors, psychiatrists and psychotherapists with valid specialist certificates. Home visits, branch appointments and online consultations — 24/7.

All doctors

Addiction medicine

Home visits and detox8

Coding and blockades6

Consultations and family help6

Addiction treatment

Alcoholism5

Drug addiction6

Other addictions4

Rehab and aftercare7

Psychiatry — all services in kostanay

Psychiatrist online and at home4

Depression, anxiety, sleep6

Severe disorders3

Addresses in Kostanay

Branch 163 Kairbekova St., office 18, KostanayOpen 24/7+7 (700) 309-30-65
Branch 2109 Gogolya St., office 10, KostanayOpen 24/7+7 (700) 309-30-65

Addiction doctor home visits: all city districts and nearby settlements.

24/7 really means 24/7

A binge, withdrawal or acute psychosis won't wait until Monday morning. Narcology 24 addiction doctors and psychiatrists on duty make visits at night, at weekends and on holidays. In a few minutes the dispatcher will work out whether help at home is possible or inpatient care is needed — and tell you honestly straight away.

The doctor arrives with equipment, medication and portable devices, examines the person first and only then starts treatment. We follow the clinical protocols of Kazakhstan's Ministry of Health and international guidelines — no “miracle methods”, hidden extras or promises of a “cure in one day”.

More than relieving the acute state

An IV drip treats the effects of a binge, not the addiction itself. So after a home visit we offer the next step: an addiction doctor consultation, coding after assessment, psychotherapy, rehab or online follow-up. The decision is always the patient's.

If addiction comes with depression, anxiety or another mental health condition, a psychiatrist joins the treatment. Dual diagnosis is a common cause of relapse and needs to be treated at the same time, not one after the other.

Confidential and respectful

A first name is enough to call us. We don't put anyone on a registry or inform employers or neighbours; the doctor can come in ordinary clothes in an unmarked car. Information is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”.

We support families too: how to talk to your loved one, what not to do, how to look after yourself. in Kostanay you can get a family consultation even if the person isn't ready for treatment yet.

How a home visit works

  1. Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
  2. The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
  3. Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
  4. A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
  5. Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.

Questions and answers

How quickly can an addiction doctor arrive in Kostanay?

We visit 24/7, including weekends and holidays. Travel time depends on the district and traffic — usually within an hour. The dispatcher will give you an estimate when you call.

How much does home alcohol detox cost?

Home alcohol detox starts from 13 500 ₸, an online addiction doctor consultation from 10 000 ₸ and a psychiatrist from 15 000 ₸. The exact cost depends on the person's condition and is agreed before treatment. Phone advice is free.

Is it confidential? Will I be put on a registry?

Yes. Your first name is enough. Information is protected by medical confidentiality and is not shared with employers, the police or third parties except where expressly required by the law of Kazakhstan. Paid confidential treatment does not mean a registry entry.

Can I call a doctor if the person doesn't want treatment?

Treatment is only given with the patient's consent. A doctor can come, talk and assess the situation, and advise the family on how to motivate the person. Involuntary care is only possible under the procedure set by law; if life is at risk, call 103.

When is inpatient care needed instead of a home visit?

For long binges with severe withdrawal, seizures, hallucinations, serious heart or liver disease or diabetes, or if nobody can stay with the person at home. The doctor will tell you during the examination or even over the phone.

What should I do in an emergency?

For seizures, loss of consciousness, confusion, chest pain, vomiting blood, suspected overdose or any threat to life, call 103 or 112 immediately. Then contact us for further treatment.

Articles

Addiction medicine · 13 minWhen You Need a Doctor to Stop a Drinking Binge: Warning Signs That Make Quitting Alone UnsafeWhich signs mean stopping a drinking binge alone is dangerous: binge length, seizures, hallucinations, heart disease. Find out when to call a doctor.Addiction medicine · 12 minWhen a Loved One Is on a Drinking Binge: What Family Should Do Right Now Without Making Things WorseA step-by-step plan for families when a loved one is on a binge: assess the danger, talk without conflict, call a doctor, and look after yourself.Addiction medicine · 12 minAt-Home Detox From a Drinking Binge: How the Procedure Works, How Long It Takes, and What to PrepareAt-home alcohol detox step by step: examination, IV drip, monitoring, aftercare advice. How long it takes, what to prepare, and when a hospital is needed.Addiction medicine · 12 minWhat Goes Into an IV Drip for a Drinking Binge and Why Only a Doctor Should Give ItWhat an IV drip for a binge contains: fluids, vitamins, liver and heart support. Why it’s tailored to each patient and why DIY drips are dangerous.Addiction medicine · 12 minAlcohol Withdrawal Syndrome: Symptoms Day by Day and Danger SignsHow alcohol withdrawal syndrome develops day by day: first hours, peak, recovery. Which signs are dangerous and when you need an addiction doctor’s help.Addiction medicine · 12 minDelirium Tremens: Early Signs, When It Starts, and What Family Members Should DoHow to recognize delirium tremens: warning signs, when it starts after a binge, why it’s dangerous. What family should do before the ambulance arrives.

Medical library

Duty team on call

Addiction doctor home visits in Kostanay, 24/7: all city districts and nearby settlements. Two branches for appointments; online consultations from anywhere.

Call
CallWhatsApp