Addiction doctor home visits 24/7 in Shu — alcohol detox, addiction treatment, psychiatrist

Our doctors Narcology 24

Who will help you

Olga Smirnova, MD — addiction psychiatrist — **Olga Smirnova, MD**Addiction psychiatristExperience 27 years

Rinat Zhumabekov, MD — addiction psychiatrist — **Rinat Zhumabekov, MD**Addiction psychiatristExperience 21 years

Nurlan Isayev, MD — addiction psychiatrist — **Nurlan Isayev, MD**Addiction psychiatristExperience 10 years

Arman Magzhanov, MD — psychiatrist — **Arman Magzhanov, MD**PsychiatristExperience 24 years

Zhanar Tulegenova, MD — psychiatrist and psychotherapist — **Zhanar Tulegenova, MD**Psychiatrist and psychotherapistExperience 18 years

Addiction doctors

Doctors certified in addiction psychiatry

Make home visits, treat binges and withdrawal, carry out detox and pre-coding assessment, diagnose and treat addiction.

Psychiatrists

Certified psychiatrists

Consult online and at home, treat depression, anxiety, PTSD, OCD, insomnia, bipolar disorder, schizophrenia and psychosis, and manage dual diagnosis.

Psychotherapists

Addiction psychotherapy specialists

Motivational interviewing, CBT, relapse prevention, family and codependency work, group sessions and aftercare.

Home-visit team

Doctor and nurse on duty 24/7

Arrive with equipment, IV supplies and portable devices and arrange transport to the clinic when needed. Unmarked vehicle.

Addiction doctors, psychiatrists and psychotherapists with valid specialist certificates. Home visits, branch appointments and online consultations — 24/7.

All doctors

Addiction medicine

Addiction treatment

Alcoholism5

Alcoholism treatmentfrom 9 500 ₸
Binge drinking treatmentfrom 9 500 ₸
Beer alcoholismfrom 9 500 ₸
Alcoholism in womenfrom 9 500 ₸
Addiction in teenagersfrom 9 500 ₸

Drug addiction6

Drug addiction treatmentfrom 9 500 ₸
Opioid addictionfrom 9 500 ₸
Synthetic stimulant (“bath salts”) addictionfrom 9 500 ₸
Cannabis and spice addictionfrom 9 500 ₸
Prescription drug addictionfrom 9 500 ₸
Polysubstance addictionfrom 9 500 ₸

Other addictions4

Gambling addictionfrom 9 500 ₸
Nicotine and vaping addictionfrom 9 500 ₸
Internet and gaming addictionfrom 9 500 ₸
Codependency: help for familiesfrom 9 500 ₸

Rehab and aftercare7

Alcohol rehabfrom 9 500 ₸
Drug rehabfrom 9 500 ₸
Outpatient and online rehabfrom 9 500 ₸
Relapse preventionfrom 9 500 ₸
12-step programfrom 9 500 ₸
Addiction psychotherapyfrom 9 500 ₸
Aftercare after rehabfrom 9 500 ₸

Psychiatry — all services in shu

Psychiatrist online and at home4

Online psychiatrist consultationfrom 15 000 ₸
Psychiatrist home visitfrom 12 000 ₸
Confidential psychiatrist consultationfrom 12 000 ₸
Dual diagnosis: addiction and mental illnessfrom 12 000 ₸

Depression, anxiety, sleep6

Depression treatmentfrom 9 500 ₸
Anxiety disorder treatmentfrom 9 500 ₸
Panic attack treatmentfrom 9 500 ₸
PTSD treatmentfrom 9 500 ₸
OCD treatmentfrom 9 500 ₸
Insomnia treatmentfrom 9 500 ₸

Severe disorders3

Bipolar disorder treatmentfrom 12 000 ₸
Schizophrenia treatmentfrom 12 000 ₸
Acute psychosis: urgent helpfrom 12 000 ₸

Addiction doctor visits in 45 cities of Kazakhstan

Tap a city to open its page

Addresses in Shu

Branch 1157 Bayzak batyra St., ShuOpen 24/7+7 (700) 309-30-65

Branch 2118 Abaya St., ShuOpen 24/7+7 (700) 309-30-65

Addiction doctor home visits: all city districts and nearby settlements.

24/7 really means 24/7

A binge, withdrawal or acute psychosis won't wait until Monday morning. Narcology 24 addiction doctors and psychiatrists on duty make visits at night, at weekends and on holidays. In a few minutes the dispatcher will work out whether help at home is possible or inpatient care is needed — and tell you honestly straight away.

The doctor arrives with equipment, medication and portable devices, examines the person first and only then starts treatment. We follow the clinical protocols of Kazakhstan's Ministry of Health and international guidelines — no “miracle methods”, hidden extras or promises of a “cure in one day”.

More than relieving the acute state

An IV drip treats the effects of a binge, not the addiction itself. So after a home visit we offer the next step: an addiction doctor consultation, coding after assessment, psychotherapy, rehab or online follow-up. The decision is always the patient's.

If addiction comes with depression, anxiety or another mental health condition, a psychiatrist joins the treatment. Dual diagnosis is a common cause of relapse and needs to be treated at the same time, not one after the other.

Confidential and respectful

A first name is enough to call us. We don't put anyone on a registry or inform employers or neighbours; the doctor can come in ordinary clothes in an unmarked car. Information is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”.

We support families too: how to talk to your loved one, what not to do, how to look after yourself. in Shu you can get a family consultation even if the person isn't ready for treatment yet.

How a home visit works

Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.

Questions and answers

How quickly can an addiction doctor arrive in Shu?

We visit 24/7, including weekends and holidays. Travel time depends on the district and traffic — usually within an hour. The dispatcher will give you an estimate when you call.

How much does home alcohol detox cost?

Home alcohol detox starts from 12 000 ₸, an online addiction doctor consultation from 10 000 ₸ and a psychiatrist from 15 000 ₸. The exact cost depends on the person's condition and is agreed before treatment. Phone advice is free.

Is it confidential? Will I be put on a registry?

Yes. Your first name is enough. Information is protected by medical confidentiality and is not shared with employers, the police or third parties except where expressly required by the law of Kazakhstan. Paid confidential treatment does not mean a registry entry.

Can I call a doctor if the person doesn't want treatment?

Treatment is only given with the patient's consent. A doctor can come, talk and assess the situation, and advise the family on how to motivate the person. Involuntary care is only possible under the procedure set by law; if life is at risk, call 103.

When is inpatient care needed instead of a home visit?

For long binges with severe withdrawal, seizures, hallucinations, serious heart or liver disease or diabetes, or if nobody can stay with the person at home. The doctor will tell you during the examination or even over the phone.

What should I do in an emergency?

For seizures, loss of consciousness, confusion, chest pain, vomiting blood, suspected overdose or any threat to life, call 103 or 112 immediately. Then contact us for further treatment.