Addiction doctor on duty — 24/7 home visits

+7 (700) 309-29-88
Almaty
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Section · 22 services

Addiction treatment in Almaty — 24/7

In short

Addiction treatment in Almaty: alcoholism and binge drinking, drug addiction, synthetic stimulants, opioids, prescription drug, gambling and nicotine addiction, and codependency. Detox, psychotherapy, rehab and aftercare — to a clear plan.

Call a doctorTeam on call
Nurlan Isayev, MD
Nurlan Isayev, MDAddiction psychiatrist · experience 10 years
  1. 01Call or WhatsApp
  2. 02The doctor sets off
  3. 03Help on site
Almaty · 24/7+7 (700) 309-29-88

Online 24/7ConfidentialVisit: usually within an hour

All services in Almaty

Alcoholism5

  • Alcoholism treatment

    Alcoholism treatment in Almaty 24/7: addiction doctor home visits, detox, inpatient care, psychotherapy, rehab. Anonymous, no registry, a plan per stage.

    from 12 000 ₸
  • Binge drinking treatment

    Binge drinking treatment 24/7: addiction doctor home visits in Almaty, ending a binge, inpatient care and prevention of new binges. Anonymous, no registry.

    from 12 000 ₸
  • Beer alcoholism

    Beer alcoholism treatment in Almaty: addiction doctor 24/7, home visits, medical workup, psychotherapy. Anonymous, no registry, honest about beer’s risks.

    from 12 000 ₸
  • Alcoholism in women

    Alcoholism treatment for women 24/7: discreet addiction doctor home visits in Almaty, detox, psychotherapy, depression care. Anonymous, no registry.

    from 12 000 ₸
  • Addiction in teenagers

    Help for teen addiction: an addiction doctor and psychotherapist for teens and parents, anonymous, in person or online, 24/7. No registry, caring approach.

    from 12 000 ₸

Drug addiction6

  • Drug addiction treatment

    Drug addiction treatment in Almaty 24/7: anonymous inpatient care, detox, addiction doctor home visits, psychotherapy, rehab. No registry, confidential.

    from 12 000 ₸
  • Opioid addiction

    Opioid addiction treatment 24/7: anonymous inpatient care, detox, withdrawal relief, relapse prevention therapy and addiction doctor home visits in Almaty.

    from 12 000 ₸
  • Synthetic stimulant (“bath salts”) addiction

    Treatment for “bath salts” and synthetic stimulant addiction: 24/7 inpatient care, help with psychosis, detox, rehab. Anonymous, home visits in Almaty.

    from 12 000 ₸
  • Cannabis and spice addiction

    Marijuana and spice addiction treatment in Almaty: 24/7 addiction doctor home visits, withdrawal relief, psychotherapy. Anonymous, no registry entry.

    from 12 000 ₸
  • Prescription drug addiction

    Prescription drug addiction treatment in Almaty: 24/7 doctor home visits, safe tapering of sleeping pills and painkillers, inpatient care. Anonymous.

    from 12 000 ₸
  • Polysubstance addiction

    Polysubstance addiction treatment in Almaty: 24/7 addiction doctor home visits, inpatient detox, rehab, and psychotherapy. Anonymous, no registry entry.

    from 12 000 ₸

Other addictions4

  • Gambling addiction

    Gambling addiction treatment in Almaty: 24/7 crisis home visits by a doctor, psychotherapy, family support. Anonymous, with no entry in any registry.

    from 12 000 ₸
  • Nicotine and vaping addiction

    Nicotine addiction treatment and help quitting vaping in Almaty: doctor consultation, medication support, psychotherapy. Anonymous, online or in person.

    from 12 000 ₸
  • Internet and gaming addiction

    Internet and gaming addiction treatment in Almaty: psychotherapist consultations, help for teens and families, 24/7 crisis home visits. Anonymous.

    from 12 000 ₸
  • Codependency: help for families

    Help for families dealing with codependency in Almaty: psychotherapist consultations in person and online, 24/7 crisis support, family groups.

    from 12 000 ₸

Rehab and aftercare7

  • Alcohol rehab

    Alcohol rehab in Almaty: 24/7 addiction doctor home visits, detox, a 1–6 month program, psychotherapy, and family support. Anonymous treatment.

    from 12 000 ₸
  • Drug rehab

    Drug rehab in Almaty: 24/7 doctor home visits, detox, a program lasting 3 months or longer, psychotherapy, and family support. Anonymous treatment.

    from 12 000 ₸
  • Outpatient and online rehab

    Outpatient and online addiction rehab in Almaty: keep working while in treatment, psychotherapy, groups, 24/7 doctor home visits. Anonymous.

    from 12 000 ₸
  • Relapse prevention

    Relapse prevention after addiction treatment in Almaty: psychotherapy, a personal action plan, online support, 24/7 doctor home visits. Anonymous.

    from 12 000 ₸
  • 12-step program

    12-step program in Almaty: rehab for alcohol and drug addiction, work with a psychotherapist, support groups, 24/7 doctor home visits. Anonymous.

    from 12 000 ₸
  • Addiction psychotherapy

    Psychotherapy for alcohol, drug, and gambling addiction in Almaty: CBT, motivational interviewing, family therapy, in person and online. Anonymous.

    from 12 000 ₸
  • Aftercare after rehab

    Aftercare following rehab in Almaty: psychotherapist sessions in person and online, medical follow-up, 24/7 help in case of relapse. Anonymous care.

    from 12 000 ₸

24/7 really means 24/7

A binge, withdrawal or acute psychosis won't wait until Monday morning. Narcology 24 addiction doctors and psychiatrists on duty make visits at night, at weekends and on holidays. In a few minutes the dispatcher will work out whether help at home is possible or inpatient care is needed — and tell you honestly straight away.

The doctor arrives with equipment, medication and portable devices, examines the person first and only then starts treatment. We follow the clinical protocols of Kazakhstan's Ministry of Health and international guidelines — no “miracle methods”, hidden extras or promises of a “cure in one day”.

More than relieving the acute state

An IV drip treats the effects of a binge, not the addiction itself. So after a home visit we offer the next step: an addiction doctor consultation, coding after assessment, psychotherapy, rehab or online follow-up. The decision is always the patient's.

If addiction comes with depression, anxiety or another mental health condition, a psychiatrist joins the treatment. Dual diagnosis is a common cause of relapse and needs to be treated at the same time, not one after the other.

Confidential and respectful

A first name is enough to call us. We don't put anyone on a registry or inform employers or neighbours; the doctor can come in ordinary clothes in an unmarked car. Information is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”.

We support families too: how to talk to your loved one, what not to do, how to look after yourself. in Almaty you can get a family consultation even if the person isn't ready for treatment yet.

How a home visit works

  1. Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
  2. The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
  3. Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
  4. A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
  5. Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.

Confidential and private

Information about your request, diagnosis and treatment is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”. We do not share it with employers, schools, the police or neighbours; the only exceptions are those expressly set by law. A first name is enough to call us, and paid confidential treatment does not mean a registry entry.

Questions and answers

How quickly can an addiction doctor arrive in Almaty?

We visit 24/7, including weekends and holidays. Travel time depends on the district and traffic — usually within an hour. The dispatcher will give you an estimate when you call.

How much does home alcohol detox cost?

Home alcohol detox starts from 15 000 ₸, an online addiction doctor consultation from 10 000 ₸ and a psychiatrist from 15 000 ₸. The exact cost depends on the person's condition and is agreed before treatment. Phone advice is free.

Is it confidential? Will I be put on a registry?

Yes. Your first name is enough. Information is protected by medical confidentiality and is not shared with employers, the police or third parties except where expressly required by the law of Kazakhstan. Paid confidential treatment does not mean a registry entry.

Can I call a doctor if the person doesn't want treatment?

Treatment is only given with the patient's consent. A doctor can come, talk and assess the situation, and advise the family on how to motivate the person. Involuntary care is only possible under the procedure set by law; if life is at risk, call 103.

When is inpatient care needed instead of a home visit?

For long binges with severe withdrawal, seizures, hallucinations, serious heart or liver disease or diabetes, or if nobody can stay with the person at home. The doctor will tell you during the examination or even over the phone.

What should I do in an emergency?

For seizures, loss of consciousness, confusion, chest pain, vomiting blood, suspected overdose or any threat to life, call 103 or 112 immediately. Then contact us for further treatment.

Addiction treatment — in other cities

Duty team on call

Addiction doctor home visits in Almaty, 24/7: all city districts and nearby settlements. Two branches for appointments; online consultations from anywhere.

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