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Addiction treatment · Alcoholism

Addiction in teenagers in Almaty

In short

Addiction in teenagers is the development of a craving for alcohol, nicotine, vapes, cannabinoids, synthetic drugs or gambling between roughly the ages of 12 and 18. It develops faster than in adults and has a strong impact on the brain, schoolwork and mental health. Help includes an assessment by a doctor, work by a psychotherapist with the teenager and the family, and treatment of co-occurring conditions. Narcology 24 counsels families anonymously and around the clock.

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Rinat Zhumabekov, MD
Rinat Zhumabekov, MDAddiction psychiatrist · experience 21 years
  1. 01Call or WhatsApp
  2. 02The doctor sets off
  3. 03Help on site
Almaty · 24/7+7 (700) 309-29-88

from 12 000 ₸ConfidentialVisit: usually within an hour

Reviewed byRinat Zhumabekov, MDAddiction psychiatrist, experience 21 years · updated 8 Nov 2026

Key facts

Who provides it
An addiction medicine doctor (narcologist), a psychiatrist and a psychotherapist experienced in working with teenagers and families
Where
At the clinic, by video, or at home in an acute situation
Duration
The initial consultation lasts 60–90 minutes; a course of psychotherapy lasts from several months
Anonymity
No registry, full medical confidentiality; consent of a legal guardian as required by the law of the Republic of Kazakhstan
When it’s urgent
Loss of consciousness, seizures, psychosis, suicidal thoughts — call 103 or 112; children and youth helpline: 150
Outcome
A risk assessment, a plan of help for the teenager and the family, and treatment of co-occurring conditions

What you should know

Calls about teenagers are the most alarming. A mother from Alatau district calls at night: her son came home with dilated pupils, he is talking nonstop, not sleeping, his heart is pounding. Or a father from Talgar has found small baggies in his daughter’s backpack and doesn’t know what they are. The dispatcher will first check the essentials: is the teenager conscious, breathing normally, are there any seizures or chest pain? If there is even one such sign, call 103 immediately.

If there is no acute danger, I come out or join by video. I talk with the parents separately and with the teenager separately, without lecturing. Teenagers notice the slightest hint of judgment and shut down right away, so I explain that my job is not to punish but to understand what is going on and how dangerous it is for their health. Quite often, behind the substance use there is anxiety, bullying, depression or family conflict. That is exactly where real help begins.

Warning Signs in a Teenager

  • sudden mood swings, irritability, aggression or apathy
  • a new circle of friends, secrecy, lying about where they were and with whom
  • falling grades, skipping school, losing interest in former hobbies
  • dilated or pinpoint pupils, red eyes, a smell on the breath
  • money and belongings going missing, unexplained purchases, small baggies, vapes
  • disturbed sleep and appetite, weight loss, staying up and active at night
  • statements that life is meaningless or that they don’t want to live

If heavy drinking has lasted more than two or three days, or there is shaking, vomiting, blood-pressure spikes or insomnia, you need a doctor rather than stopping alone. Phone advice is free. For seizures, confusion or hallucinations call 103 or 112.

Why Teenagers Are Especially Vulnerable

A teenager’s brain is still maturing: the reward system is already active, while the frontal areas responsible for self-control and weighing consequences keep developing until the age of 20–25. That is why teenagers are more drawn to new sensations and develop dependence faster. At this age, alcohol and drugs can impair memory, learning and emotional development, and they also raise the risk of mental health disorders in adulthood.

The reasons include wanting to be accepted by a group, curiosity, stress at school, bullying, family conflicts and how easy it is to buy vapes and synthetic drugs online. Substance use often masks anxiety, depression, attention deficit hyperactivity disorder (ADHD) or the aftermath of trauma. A genetic predisposition and addiction in one of the parents also raise the risk. That is why help is needed not only for the teenager but for the whole family.

How Help for a Teenager Works: From the Parents’ Call to a Plan

Most often, the parents are the first to see the doctor. At the consultation — in person or by video — the doctor finds out what is happening, assesses the risks and explains how to talk with the teenager. This is followed by a meeting with the teenager: a conversation, an examination and, if needed, a rapid test with their consent and further tests. If there is depression or anxiety, a psychiatrist is brought in. After that come psychotherapy for the teenager and family sessions.

Minors are treated with the consent of a legal guardian, taking the teenager’s own views into account, in accordance with the law of the Republic of Kazakhstan. In the event of loss of consciousness, seizures, psychosis, high fever, chest pain or signs of poisoning, call 103 or 112 immediately. If the teenager talks about suicide, don’t leave them alone and seek urgent help. The helpline for children and young people is 150.

How we help

01

Assessing the condition and risks

The doctor assesses which substances the teenager uses and how often, whether there are signs of dependence or it is still experimentation, and whether there is co-occurring anxiety, depression, ADHD or an eating disorder. An examination and, when indicated, lab tests are done. It is important to distinguish occasional use from developing dependence: the approach depends on it.

02

Psychotherapy for the teenager

Approaches proven effective in teenagers are used: motivational interviewing, cognitive behavioral therapy, and training in refusal skills, emotional regulation and communication. The psychotherapist works in a way that makes sense to a teenager, without lectures or scare tactics. The goal is for the teenager to see for themselves what substance use is taking away from them and to find other ways of coping with difficulties.

03

Family therapy

International guidelines recommend family-based methods as among the most effective for teen addiction. The psychotherapist helps parents set rules and boundaries, rebuild trust and learn to talk with their teenager without shouting or controlling. Work with the family is especially important if one of the adults also has a problem with alcohol.

04

Medical care in acute situations

Severe poisoning, withdrawal or psychotic symptoms require medical care, sometimes in hospital. Medications are prescribed to teenagers with particular caution and only when strictly indicated. At Narcology 24, alcohol “coding” (a treatment widely used in Kazakhstan and CIS countries) and blockers are never used in minors: at this age, the main focus is on psychotherapy and the family.

Myths and facts

MythVapes and snus are harmless

FactNicotine causes dependence in teenagers faster than in adults and affects the developing brain. Some vape liquids contain unknown substances. This is a reason for a conversation and, if needed, a consultation with a specialist.

MythIf you scold and punish a teenager, they’ll stop

FactHarsh punishment without a conversation usually increases secrecy and drives a wedge between teenager and parents. A calm conversation, clear rules, consistency from the adults and professional help for the whole family are more effective.

MythSeeing an addiction doctor will ruin a teenager’s future

FactAn anonymous consultation does not put anyone on a registry and is not reported to the school or university. Medical confidentiality is protected by law. On the contrary, early help lowers the risk of serious consequences in adult life.

How a home visit works

  1. Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
  2. The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
  3. Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
  4. A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
  5. Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.

Prices in Almaty

Initial addiction doctor consultation12 000 ₸
Inpatient detox (per day)35 000 ₸
Psychotherapy course (8 sessions)96 000 ₸
Phone advicefree

The final cost is agreed before treatment starts. Prices are in tenge and do not constitute a public offer.

Where to get help

In almaty you can get help at home, at one of our two branches (84 Zhandosova St., Almaty, 21 Seyfullina Ave., office 11, Almaty) or online if you need a consultation rather than a procedure. The dispatcher answers 24/7 and will tell you straight away which option is safest.

Confidential and private

in Almaty our doctor can come in ordinary clothes in an unmarked car. Treatment documents are given only to the patient. If you need a certificate or sick note, this is discussed separately and only at your request.

Questions and answers

How can I tell if my teenager is using?

Warning signs include sudden changes in behavior, mood and circle of friends, falling grades, missing money, dilated pupils and a smell. No conclusions should be drawn from a single sign. If you are in doubt, consult a doctor: they will help you assess the situation and prepare for a conversation.

Does my teenager have to agree to the consultation?

Under the law of the Republic of Kazakhstan, medical care for minors is provided with the consent of a legal guardian, and the teenager’s views are taken into account. In practice, it is better if the teenager agrees to come: then the conversation is honest. We will help parents prepare their teenager for the visit.

Can I drug-test my teenager in secret?

We don’t recommend it. Secret testing destroys trust and rarely gives the full picture. The test is done with consent, and the result is discussed calmly. A positive or negative result doesn’t replace a conversation with the teenager and an assessment of their condition by a doctor.

What should I do if my teenager comes home in a strange state?

Don’t start an interrogation. Check whether they are conscious and breathing normally, and whether there are seizures, vomiting or chest pain. If any of these signs is present, call 103 or 112. If there is no danger, don’t leave them alone, give them water and save the conversation for the morning.

Whom can a teenager call if they feel bad but are afraid to talk to their parents?

There is a free helpline for children and young people — 150. You can talk about any problem there anonymously. If there is a threat to life, call 103 or 112. We advise parents to tell their teenager about this number in advance.

How often does a teenager need to see a psychotherapist?

Sessions are usually held once a week, sometimes more often at the start. A course lasts from several months. Some sessions can be held online, which is convenient if the family lives in Nauryzbay district or in the suburbs and spends a lot of time sitting in traffic.

Where do doctors visit in Almaty and where are the branches?

Home visits cover all city districts and nearby settlements, 24/7. Appointments at two branches: 84 Zhandosova St., Almaty and 21 Seyfullina Ave., office 11, Almaty. Phone in Almaty: +7 (700) 309-29-88.

Sources and methodology

This page was prepared by the Narcology 24 medical editorial team based on:

  • International Classification of Diseases ICD-10 and ICD-11, World Health Organization
  • Clinical diagnosis and treatment protocols of the Ministry of Health of the Republic of Kazakhstan
  • Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”
  • NICE (UK) guidelines on alcohol and drug misuse and mental health conditions
  • WHO recommendations on the treatment of substance use disorders

This information is for reference only and does not replace a consultation with a specialist. Editorial policy

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Addiction in teenagers — in other cities

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Addiction doctor home visits in Almaty, 24/7: all city districts and nearby settlements. Two branches for appointments; online consultations from anywhere.

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