Drug rehab in Almaty

Reviewed byZhanar Tulegenova, MDPsychiatrist and psychotherapist, experience 18 years · updated 8 Nov 2026

Key facts

Who provides care

An addiction doctor (narcologist), a psychiatrist, psychotherapists, and rehab counselors

Where

The clinic’s inpatient unit, an outpatient program in Almaty, online follow-up support

Duration

Detox — 7–21 days; rehab — 3 to 12 months

Anonymity

Anonymous treatment with no entry in the state dispensary registry, medical confidentiality

When it is urgent

Slowed breathing, loss of consciousness, seizures, or psychosis — call 103 or 112 immediately

Outcome

Giving up drugs, treating mental health disorders, and returning to studies, work, and family

What you should know

Told by the on-call doctor of our mobile team. Calls to people with drug addiction are more often at night and more severe. A mother calls: “My son hasn’t slept for three days, he’s in withdrawal and begging for money.” The dispatcher will ask which substance, how long he has been using, when he last used, and whether there have been overdoses, seizures, psychoses, HIV, or hepatitis, as well as what medications he takes. We do not ask where he gets the substances, and we do not report to the police — we need the medical picture in order to help safely.

In an apartment in the Turksib or Alatau district, I usually see an exhausted person and a family that has tried everything. We relieve the acute symptoms, but we are honest: addiction is not cured at home with a single IV drip. Detox is needed, often in the inpatient unit, followed by rehab — months, not days. If during the call the person is breathing poorly, does not regain consciousness, or their lips turn blue, it is an overdose — call 103 or 112 without waiting for our team.

When Rehab Is Needed

• regular drug use and an inability to stop on one’s own
• withdrawal — aches, insomnia, anxiety, pain — when trying to stop
• repeated relapses after detox or treatment at home
• a history of overdoses, ambulance calls, and psychotic episodes
• loss of a job or studies, debts, conflicts with the law
• infections and illnesses related to drug use, rapid decline in health
• the person admits that their life has spun out of control

If two or three points apply, it is worth seeing a doctor. Phone advice is free and confidential. If life is at risk, call 103 or 112.

Why Drug Addiction Requires Long-Term Rehab

Drugs — opioids, stimulants, synthetic substances — profoundly change the way the reward and behavioral control systems work. After detox, these changes persist for months: cravings, mood swings, sleep disturbances, anhedonia. It is during this period that most relapses occur. The WHO and international guidelines regard drug addiction as a chronic relapsing disease that requires long-term treatment.

Beyond biology, addiction is sustained by a social circle in which drug use is considered normal, traumatic experiences, depression, anxiety disorders, ADHD, and social isolation. Rehab addresses all of these factors: it treats co-occurring disorders, teaches the skills of sober living, and helps rebuild relationships and find a new social circle. Without this, even high-quality detox has only a short-term effect.

How we help

Myths and facts

How a home visit works

1. Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
2. The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
3. Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
4. A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
5. Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.

Prices in Almaty

The final cost is agreed before treatment starts. Prices are in tenge and do not constitute a public offer.

Where to get help

Narcology 24 in Almaty: our duty team makes home visits day and night, usually within an hour (all city districts and nearby settlements). Two branches for appointments and procedures — 84 Zhandosova St., Almaty and 21 Seyfullina Ave., office 11, Almaty. When indicated, we arrange admission and transport.

Confidential and private

in Almaty our doctor can come in ordinary clothes in an unmarked car. Treatment documents are given only to the patient. If you need a certificate or sick note, this is discussed separately and only at your request.

Questions and answers