Inpatient alcohol detox in Astana

Reviewed byRinat Zhumabekov, MDAddiction psychiatrist, experience 21 years · updated 8 Nov 2026

Key facts

ICD-10 code

F10.3

Who provides care

Addiction physicians and nurses, plus a psychiatrist and an internist if needed

Where

In the clinic’s inpatient unit in Astana, with transport from any district and the suburbs

Duration

Usually 3–7 days; longer if there are complications

Anonymity

Anonymous treatment is possible, with no registry; medical confidentiality under the law of the Republic of Kazakhstan

When it is urgent

Seizures, delirium, loss of consciousness, chest pain — call 103 or 112 immediately

Outcome

Safe recovery from the binge, treatment of complications, an addiction treatment plan

What you should know

Sometimes relatives realize they can no longer manage at home: the binge has lasted a week or longer, there have been seizures or delirium tremens before, the person has a weak heart, and you cannot sit by the bed day and night because of work and children. In this situation, an inpatient unit is safer. This page is for you: we will explain how to persuade your loved one to be admitted, what to bring, how treatment works and how you can stay in touch.

In Astana, many families live on a tight schedule, and a loved one’s binge often coincides with the working week and with frosts, when an intoxicated person may wander off and fall asleep outdoors. The Narcology 24 inpatient unit provides round-the-clock monitoring, treatment and a calm, alcohol-free environment. We can arrange transport for the patient from any district — Yesil, Saryarka, Nura, Baikonur, Almaty — as well as from Kosshy and Koyandy, and we will tell you in advance what to bring.

When a family should choose inpatient care rather than help at home

• the binge has lasted more than a week, or the person drinks almost without a break
• previous attempts to stop drinking brought seizures, hallucinations or delirium tremens
• your loved one has heart or liver disease, diabetes or high blood pressure
• they are over 60, severely exhausted or have lost a lot of weight
• there is no one at home to watch the person around the clock, including at night
• home IV drips no longer help, or binges are happening more and more often
• the person mixes alcohol with sedatives, sleeping pills or drugs

If heavy drinking has lasted more than two or three days, or there is shaking, vomiting, blood-pressure spikes or insomnia, you need a doctor rather than stopping alone. Phone advice is free. For seizures, confusion or hallucinations call 103 or 112.

Why a clinic is safer during a severe binge

After a long binge, withdrawal syndrome can be severe: blood pressure spikes, heart rhythm disturbances, seizures and alcohol withdrawal delirium (ICD-10 F10.4). Such complications usually develop on days 2–4 after the person stops drinking, often at night. At home, relatives may miss the early signs, whereas in an inpatient unit the patient’s condition is monitored constantly and treatment can be adjusted immediately.

In the clinic, there is no access to alcohol, and the person does not have to fight the temptation to “fix themselves” with a drink. For the family, an inpatient stay is also a respite: you can sleep, look after the children and work without fearing calls in the night. In Astana, this matters especially in winter: an intoxicated person who leaves home in frost and wind risks hypothermia. In an inpatient unit this risk is eliminated, and loved ones know where the person is and how they are doing.

How we help

Myths and facts

How a home visit works

1. Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
2. The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
3. Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
4. A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
5. Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.

Prices in Astana

The final cost is agreed before treatment starts. Prices are in tenge and do not constitute a public offer.

Where to get help

Narcology 24 in Astana: our duty team makes home visits day and night, usually within an hour (all city districts and nearby settlements). Two branches for appointments and procedures — 6 Auezova St., office 37, Astana and 176 Imanova St., Astana. When indicated, we arrange admission and transport.

Confidential and private

in Astana our doctor can come in ordinary clothes in an unmarked car. Treatment documents are given only to the patient. If you need a certificate or sick note, this is discussed separately and only at your request.

Questions and answers