Alcohol rehab in Astana

Reviewed byNurlan Isayev, MDAddiction psychiatrist, experience 10 years · updated 8 Nov 2026

Key facts

ICD-10 code

F10.2

Who provides care

An addiction doctor, a psychotherapist, an addiction counselor; a psychiatrist in cases of depression and anxiety

Where

Residential rehab facility, day program in Astana, online groups and consultations

Duration

Inpatient: 28 days or longer; outpatient: 3–6 months; aftercare support: up to a year

Confidentiality

Medical confidentiality, paid anonymous basis, no registration on the state dispensary registry

When it’s urgent

Delirium tremens, seizures, vomiting blood, chest pain, suicidal thoughts — call 103 or 112

Outcome

Lasting sobriety, relapse prevention skills, restored relationships and work life

What you should know

Many families go through the same cycle: detox after a binge, a week of sobriety, promises, and then another relapse. An IV drip relieves the poisoning but does not treat the addiction. Rehab is needed so the person can understand why they drink, learn to cope with stress, cravings, and emotions without alcohol, and build a new life. For relatives it is an important stage too: you learn not to rescue or control, but to support.

In Astana, many people live at an intense pace: rotational shift work or long hours, business trips, corporate parties, and a long winter when people go out less. That is why we offer different formats: residential rehab, a day program, or evening online sessions for those who cannot take time off work. Relatives can start with a consultation even if their loved one doesn’t agree yet, and plan the conversation together with a specialist.

When it’s time for the family to consider rehab

• after detox from a binge, sobriety lasts only a few days or weeks
• promises to quit but drinks again under stress, on weekends, or after payday
• alcohol “coding” (a treatment widely used in Kazakhstan and CIS countries) or medications have been tried but didn’t help without addressing the causes
• alcohol is destroying their work, health, finances, and relationships with the children
• when sober, is irritable, anxious, and doesn’t know what to do with themselves
• hides drinking, drinks alone, drinks in the morning to relieve a hangover
• you, as a loved one, are at your limit and don’t know what else can be done

If two or three points apply, it is worth seeing a doctor. Phone advice is free and confidential. If life is at risk, call 103 or 112.

Why rehab is needed if the binge has already been stopped

Alcohol dependence (F10.2 in ICD-10) is a chronic disease that changes how the brain’s reward and control systems work. Detox removes the acute effects, but the cravings, habits, and ways of coping with emotions remain. Without rehab, the risk of relapse in the first months is very high. International guidelines, including NICE, recommend mandatory psychosocial support after detox.

Behind drinking there is often stress, trauma, depression, loneliness, relationship problems, or a culture of “having a drink to relax.” Rehab works with all of these layers. The family aspect matters too: if everything at home stays the same, it is hard for the person to stay sober. That is why we always invite relatives to consultations and family sessions during the program.

How we help

Myths and facts

How a home visit works

1. Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
2. The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
3. Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
4. A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
5. Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.

Prices in Astana

The final cost is agreed before treatment starts. Prices are in tenge and do not constitute a public offer.

Where to get help

“Alcohol rehab” in Astana is available 24/7, including weekends. Home visits: all city districts and nearby settlements. For appointments, Narcology 24 has two branches: 6 Auezova St., office 37, Astana and 176 Imanova St., Astana. If you live elsewhere in Astana and Akmola Region, call us and we'll advise the fastest way to get help.

Confidential and private

Information about your request, diagnosis and treatment is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”. We do not share it with employers, schools, the police or neighbours; the only exceptions are those expressly set by law. A first name is enough to call us, and paid confidential treatment does not mean a registry entry.

Questions and answers