Reviewed byZhanar Tulegenova, MDPsychiatrist and psychotherapist, experience 18 years · updated 8 Nov 2026
Key facts
- Who provides care
- A psychotherapist, an addiction counselor, and an addiction doctor; a psychiatrist if needed
- Where
- The clinic, online sessions, support groups, consultations for relatives
- Duration
- 6–12 months: weekly at first, then once every 2–4 weeks
- Confidentiality
- Medical confidentiality, no registry, confidentiality for the family
- When it’s urgent
- A relapse with binge drinking, overdose, psychosis, suicidal thoughts — call 103 or 112
- Outcome
- Lasting sobriety, a return to work and family, and early detection of relapse risk
What you should know
Relatives often await discharge day with both hope and anxiety. At the center, things were safe: a routine, a group, specialists close by. At home there are old habits, familiar streets, work, stress, and sometimes the old crowd. Many relapses happen precisely in the first weeks after returning home. Aftercare following rehab is a bridge between treatment and ordinary life that helps both the patient and the family get through this transition.
In Astana, coming home often coincides with difficult circumstances: the person returns to a job with a packed schedule, lives in a district where everything is a reminder of the past, or goes back to their home region and loses touch with their group. In winter, short days and less physical activity add to this. That is why we offer a flexible format: sessions at the clinic, online sessions, consultations for relatives at a convenient time, and quick contact with a specialist at the first warning signs.
What the family should watch for after a loved one’s discharge
- whether they keep to the agreements: sessions, groups, taking prescribed medication
- how their sleep, appetite, and mood change during the first weeks at home
- whether contacts with the old crowd associated with substance use reappear
- whether they are coping with their workload or taking on too much at once
- whether irritability, withdrawal, or secrecy is building up
- whether they talk openly about cravings or hide them and downplay their difficulties
- how you yourself are feeling: whether there is exhaustion, fear, or an urge to control everything
If two or three points apply, it is worth seeing a doctor. Phone advice is free and confidential. If life is at risk, call 103 or 112.
Why the first months after rehab matter so much
After discharge, the person faces the same triggers as before treatment, but now without constant support from specialists. Addiction-related changes in the brain recover gradually, and in the first months cravings, mood swings, and insomnia are still possible. International guidelines, including NICE, emphasize the need to continue psychosocial support after the core course in order to reduce the risk of relapse.
Coming home is a test for the family as well. Relatives may expect immediate changes, be afraid, try to control, or, on the contrary, relax and stop noticing warning signals. Old roles return quickly if they aren’t discussed. Aftercare helps everyone involved adjust to the new life, preserve what has been achieved, and notice in time if something is going wrong.
How aftercare works after discharge
A plan is drawn up even before discharge: a schedule of sessions, specialists’ contacts, agreements with the family, and a list of triggers and early signs of relapse. During the first 1–3 months, there are weekly sessions with a psychotherapist in person in Astana or online, participation in a group, and periodic check-ups with an addiction doctor. The family attends consultations on how to offer support and what to agree on. After that, the frequency decreases, but contact with the specialist is maintained.
If a relapse with binge drinking or drug use happens during aftercare, a home visit from an addiction doctor, detox, or another inpatient stage may be needed. If there are signs of overdose, psychosis, seizures, or suicidal thoughts, call 103 or 112 immediately. Online aftercare is convenient, but lab tests and medical examinations are done in person, on a set schedule.
How we help
Regular sessions with a psychotherapist
Individual sessions help work through the difficulties of returning home: stress at work, relationships, cravings, and loneliness. The CBT and relapse prevention skills learned in rehab are applied, but now in real-life conditions at home and at work. The frequency gradually decreases: from weekly sessions to monthly maintenance sessions.
Medical monitoring
The addiction doctor monitors the person’s well-being, sleep, and mood, orders lab tests when needed, and adjusts medication support. If depression or anxiety is identified, a psychiatrist is brought in. Timely treatment of these conditions significantly lowers the risk of returning to alcohol or drugs, so doctor’s appointments should not be skipped.
Support groups
Taking part in groups — therapeutic groups at the clinic or 12-step mutual support groups — gives the person a new sober social circle. This is especially important if their former circle was tied to substance use, or if the person has recently moved and knows few people in the city. Meetings are available in person and online.
Family support
Relatives receive consultations on how to offer support without control, how to talk about warning signs, and how to rebuild trust gradually. We help the family work out a shared plan of action in case of relapse and support the loved ones themselves. The specialists at Narcology 24 are available to contact if the situation takes a turn for the worse.
Myths and facts
MythThe course is finished, so the person is healthy
FactCompleting rehab is an important milestone, but not the finish line. Addiction is a chronic disease, and the first months at home are the riskiest. Aftercare helps consolidate the results achieved.
MythAftercare is only for those who did poorly in treatment
FactSupport after discharge benefits everyone. Even with a good result, returning to ordinary life is stressful. Aftercare is a normal part of treatment, not a sign of failure or mistrust.
MythThe family should just be happy and never mention the illness
FactBeing happy matters, but ignoring the risks is dangerous. It is better to calmly agree on support and on the early signs of relapse than to stay silent about your anxiety and live in fear. Openness reduces tension at home.
How a home visit works
- Call or message usThe dispatcher answers 24/7 and in 3–5 minutes checks the person's condition, age, how long the drinking or use has lasted, chronic conditions and the address. No surname needed.
- The doctor sets offAn addiction doctor or psychiatrist comes with equipment and medication. Travel time depends on the district — usually within an hour. If inpatient care or an ambulance is needed, we'll say so straight away.
- Examination and treatmentBlood pressure, pulse, oxygen saturation, blood sugar if needed and a neurological check. Then an IV drip or other treatment as indicated, 1–3 hours.
- A plan for the next daysAdvice for the family on what to do overnight and tomorrow, phone follow-up and a repeat visit if needed.
- Further treatmentCoding, psychotherapy, rehab or psychiatric follow-up — once the acute state has passed and the person is ready.
Prices in Astana
| Rehab programme consultation | 12 000 ₸ |
| Outpatient programme (one month) | 150 000 ₸ |
| Residential rehab (one month) | 400 000 ₸ |
| Phone advice | free |
The final cost is agreed before treatment starts. Prices are in tenge and do not constitute a public offer.
Where to get help
In astana you can get help at home, at one of our two branches (6 Auezova St., office 37, Astana, 176 Imanova St., Astana) or online if you need a consultation rather than a procedure. The dispatcher answers 24/7 and will tell you straight away which option is safest.
Confidential and private
Information about your request, diagnosis and treatment is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”. We do not share it with employers, schools, the police or neighbours; the only exceptions are those expressly set by law. A first name is enough to call us, and paid confidential treatment does not mean a registry entry.
Questions and answers
How long does aftercare last?
Usually 6–12 months. In the first months, sessions are held weekly, then less often — once every 2–4 weeks. The duration depends on the severity of the addiction, how stable the person’s condition is, and the support at home. Many people choose to continue maintenance sessions for longer.
How should the family behave in the first days after discharge?
Welcome the person calmly, without interrogations or celebrations with alcohol. Remove alcohol from the home and agree on a daily routine and sessions with specialists. Don’t load the person with all the problems that have piled up at once. Talk about your feelings, not about past grievances.
Can aftercare be done online from another city?
Yes, online sessions with a psychotherapist and family consultations can be held from anywhere. Medical monitoring and lab tests must be done in person — locally or during a visit to us. This is convenient for those who have returned to their home region after treatment in the capital.
What should we do if the person refuses sessions after discharge?
Don’t pressure or threaten them. Remind them of the agreements and ask what is getting in the way. You can offer a more convenient format — online or less frequent sessions. Keep attending consultations for relatives yourself. Our specialists will help find an approach and adjust the plan.
What should I do if he had a drink and didn’t come home in winter?
In Astana’s frost and wind, an intoxicated person quickly becomes hypothermic. Call him and his acquaintances; if you can’t reach him and there is a risk he is outdoors, call 112 or 102. If he is found in poor condition, call 103. Then contact the specialist to continue treatment.
Is aftercare confidential?
Yes. Narcology 24 works anonymously, without registration on any registry. Information about the patient and the family is protected by medical confidentiality under the Code of the Republic of Kazakhstan “On Public Health and the Healthcare System” and is disclosed only in cases expressly provided for by law. Employers receive no information.
Where do doctors visit in Astana and where are the branches?
Home visits cover all city districts and nearby settlements, 24/7. Appointments at two branches: 6 Auezova St., office 37, Astana and 176 Imanova St., Astana. Phone in Astana: +7 (700) 309-30-17.
Sources and methodology
This page was prepared by the Narcology 24 medical editorial team based on:
- International Classification of Diseases ICD-10 and ICD-11, World Health Organization
- Clinical diagnosis and treatment protocols of the Ministry of Health of the Republic of Kazakhstan
- Code of the Republic of Kazakhstan “On Public Health and the Healthcare System”
- NICE (UK) guidelines on alcohol and drug misuse and mental health conditions
- WHO recommendations on the treatment of substance use disorders
This information is for reference only and does not replace a consultation with a specialist. Editorial policy



